iWeb has a team of advanced system administrators who specialise in every area of server and application management, like Database Administration, Web Administration, Storage Administration, Security, Networking and Virtualization. They’re certified and experienced, and they’re yours whenever you need them, at a fixed hourly rate or as part of iWeb’s Managed On Demand plan.
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Ping Monitoring

Free.

All part of the service! Notifications, hardware and account support, and guaranteed service levels are included as standard with all iWeb dedicated server hosting services.

  • Email notifications for server status
  • 24/7 telephone support
  • 4-hour hardware replacement*
  • 2-hour accessibility resolution*
  • 30-day satisfaction guarantee
  • 100% network uptime guarantee
  • 100% power uptime guarantee
  • Additional sysadmin support US$75/h

Rapid Response

US$49.00/mo

Rapid response monitoring for alerts and failures of critical services. An active response service in addition to our usual guaranteed SLAs and service promise.

  • 15-minute alert/failure notification
  • PING and TCP services monitoring (choose services to monitor)
  • RAID, CPU and HDD usage alerts
  • Restart failing services
  • Server reboot in the event of failure
  • 24/7 telephone support

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Managed On Demand

US$75.00/mo

Two hours’ system administration to use however you need**. Let’s you rest assured that you have specialists on hand to respond immediately when you need them.

  • Software installation/configuration***
  • Software and OS updates/patches***
  • Server migration services
  • Firewall and SSL configuration
  • Web/database server configuration
  • Server debugging and analysis
  • 24/7 telephone support

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* Resolution time excludes data recovery delays (disks cloning, bare-metal restores, disk copy, etc) which depend on the amount of data and recovery method.
** Unused time is not cumulative. Hours are reset at the beginning of each month.
*** See list of supported software.

Managed Dedicated Servers

Single Processor

Processor RAM Storage Raid Bandwith Speed US$/Month CDN$/Month
Intel® Xeon® E3-1230V3 8GB 2 × 1TB HDD SW Unmetered 100Mbps $110 $143 Chat to buy
Intel® Xeon® E3-1270V6 8GB 1 × 1TB HDD Unmetered 100Mbps $129 $168 Chat to buy
Intel® Xeon® E3-1270V3 32GB 2 × 1TB HDD SW Unmetered 100Mbps $145 $189 Chat to buy
Intel® Xeon® E5-1620 V4 32GB 2 × 2TB HDD SW 30TB 100Mbps $250 $325 Chat to buy
Intel® Xeon® E5-1650 V4 64GB 2 × 2TB HDD SW 30TB 100Mbps $280 $364 Chat to buy

Dual Processors

Processor RAM Storage Raid Bandwith Speed US$/Month CDN$/Month
Dual Intel® Xeon® E5-2620 V3 64GB 2 × 2TB HDD SW 30TB 100Mbps $310 $403 Chat to buy
Dual Intel® Xeon® E5-2620 V4 64GB 2 × 2TB HDD HW 30TB 100Mbps $350 $455 Chat to buy
Dual Intel® Xeon® E5-2630 V4 64GB 2 × 2TB HDD HW 30TB 100Mbps $380 $494 Chat to buy
Dual Intel® Xeon® E5-2650 V3 128GB 2 × 2TB HDD HW 30TB 100Mbps $540 $702 Chat to buy
Dual Intel® Xeon® E5-2670 V3 256GB 2 × 2TB HDD HW 30TB 100Mbps $710 $923 Chat to buy
Dual Intel® Xeon® E5-2650 V4 512GB 2 × 8TB HDD HW 30TB 100Mbps  $875 $1138 Chat to buy
Dual Intel® Xeon® E5-2690 V4 512GB 2 × 8TB HDD HW 30TB 100Mbps  $1200 $1560 Chat to buy

Performance

Processor RAM Storage Raid Bandwith Speed US$/Month CDN$/Month
Intel® Xeon® E5-1650 V4 64GB 2 × 480GB SSD HW 30TB 100Mbps  $320 $416 Chat to buy
Dual Intel® Xeon® E5-2630 V4 128GB 2 × 480GB SSD HW 30TB 100Mbps  $425 $553 Chat to buy
Dual Intel® Xeon® E5-2650 V4 256GB 2 × 480GB SSD HW 30TB 100Mbps  $700 $910 Chat to buy
Dual Intel® Xeon® E5-2650 V4 512GB 2 × 1.6TB PCI NVMe HW 30TB 100Mbps  $970 $1261 Chat to buy

Storage

Processor RAM Storage Raid Bandwith Speed US$/Month CDN$/Month
Intel® Xeon® E5-1620 V4 32GB 2 × 8TB HDD HW 30TB 100Mbps $375 $488 Chat to buy
Intel® Xeon® E5-1650 V4 32GB 6 × 8TB HDD HW 30TB 100Mbps  $490 $637 Chat to buy
Intel® Xeon® E5-1650 V4 32GB 6 × 800GB SSD HW 30TB 100Mbps  $525 $683 Chat to buy

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